Privacy Policy

Effective: November 21, 2025

Privacy Notice

At WebMD Ignite, we understand the importance of your privacy. This Privacy Notice (“Privacy Notice") explains our privacy practices for the activities we describe below.

Please read this Privacy Notice carefully to learn how we collect, use, share, and otherwise process Personal Data that we collect or receive as described below and to learn about your rights and choices regarding Personal Data that we collect about you. “Personal Data” means information that identifies individual persons, or that we are reasonably able to link to or associate with identifiable individuals.    

A reference to “WebMD Ignite,” “we,” or “us” is a reference to Mercury Healthcare, Inc. dba WebMD Ignite and its relevant affiliate involved in the collection, use, sharing, or other processing of Personal Data.

Important Explanation about this Privacy Notice

We do not sell products or services directly to consumers, and this Privacy Notice does not apply to the extent we process Personal Data in the role of a processor or service provider on behalf of our business customers. This means that this Privacy Notice does not apply where we process Personal Data solely on behalf of our customers, such as to store, transmit or process Personal Data we receive from them through our various cloud products and services.  In turn, for privacy information related to a WebMD Ignite customer or a customer affiliate who uses the WebMD Ignite cloud products and services, please contact the customer directly.  We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Notice. For more information, please also see Section 9.d below.

This Privacy Notice also does not apply to Personal Data concerning our employees or contractors.

1. Scope of this Privacy Notice

This Privacy Notice applies to the processing of Personal Data collected by us when you:

1. Visit our websites or mobile apps (collectively, “Sites”) that display or link to this Privacy Notice;
2. Receive communications from us, including emails, phone calls, or texts;
3. Use our cloud products and services as an authorized user (for example, as an employee of one of our customers who provided you with access to our services) where we act as a controller of your Personal Data; or
4. Register for, attend, or take part in our events, webinars, podcasts, or contests.

Our Sites and services may contain links to other Sites and services maintained by third parties. The information practices of other services are governed by their Privacy Notices, which you should review to better understand their privacy practices.

2. Personal Data We Collect

We collect Personal Data in a few different situations.

•  Personal Data we collect directly from you

Personal Data we collect directly from you, such as when you interact with us, includes identifiers, professional or employment-related information, commercial information, and internet activity information. We collect this information in the following situations:

1. If you express an interest in obtaining additional information about our services; request customer support; use our “Contact Us,” “Let’s Talk,” or similar features; register to use our Sites or cloud services; sign up for an event, webinar, podcast, or contest; or download certain content, we may require that you provide to us identifiers such as your name, job title, company name, address, phone number, email address, or username and password;
2. If you interact with our Sites or emails, we automatically collect information about your device and your usage of our Sites or emails such as Internet Protocol (IP) addresses or other identifiers, which may qualify as Personal Data (please see the “What device and usage data do we process” section, below) using cookies, web beacons, or similar technologies;
3. If you use and interact with our services, we automatically collect information about your device and your usage of our services through log files and other technologies, some of which may qualify as Personal Data (please see the “What device and usage data do we process” section, below);
4. If you communicate with us via a phone call, we may record that call; and
5. If you voluntarily submit certain information to our services, such as filling out a survey about your user experience, we collect the information you have provided as part of that request.

If you provide us or our service providers with any Personal Data relating to other individuals, you represent that you have the authority to do so, are doing so in compliance with applicable law, and where required, have obtained the necessary consent, and acknowledge that the Personal Data may be used in accordance with this Privacy Notice. If you believe that Personal Data about you has been provided to us improperly, please contact us by using the information in the “Contacting us” section below.

• Personal Data we collect from other sources

In order to provide marketing services to our customers, we may collect information about you from consumer data companies and similar sources, and from publicly available information.  We may combine this information with Personal Data provided by our customers.  This helps us update, expand, and analyze our records and provide and enhance our products and services for customers, including creating more tailored advertising for our customers. The Personal Data we collect from other sources may include identifiers, personal information listed under Cal. Civ. Code § 1798.80(e), protected classification characteristics under California or federal law, sensitive personal information (as may be defined by different states), professional or employment-related information, education information, commercial information, visual information, internet activity information and inferences about preferences and behaviors.

• Device and Usage Data We Collect

As is true of most Sites, we gather certain information automatically when individual users visit our Sites.  This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server information), device and application information, identification numbers and features, location, browser type, plug-ins, integrations, Internet service provider, mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with your usage, and frequency of visits to the Sites.  We often use cookies and the other technologies we describe in Section 3 to collect and read this information.  To the extent we collect information through a mobile device, this may include a mobile ad identifier.  This information is used to analyze overall trends, help us provide and improve our Sites, offer a tailored experience for website users, and secure and maintain our Sites.

In addition, we gather certain information automatically as part of your use of our cloud products and services. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server), mobile device number, device and application identification numbers, location, browser type, Internet service provider or mobile carrier, the pages and files viewed, website and webpage interactions including searches and other actions you take, operating system and system configuration information and date and time stamps associated with your usage. This information is used to maintain the security of the services, to provide necessary functionality, to improve performance of the services, to assess and improve customer and user experience of the services, to review compliance with applicable usage terms, to identify future opportunities for development of the services, to assess capacity requirements, to identify customer opportunities, and for the security of WebMD Ignite generally in addition to the security of our products and services. Some of the device and usage data collected by the services, whether alone or in conjunction with other data, could be personally identifying to you.

• Social Media Features

Our Sites may use social media features, such as the Facebook “like” button, the “Tweet” button and other sharing widgets (“Social Media Features”).  Social Media Features may allow you to post information about your activities on our website to outside platforms and social networks. Social Media Features may also allow you to like or highlight information we have posted on our website. Social Media Features are either hosted by each respective platform or hosted directly on our website. To the extent the Social Media Features are hosted by the platforms themselves, and you click through to these from our Sites, the platform may receive information showing that you have visited our Sites. If you are logged in to your social media account, it is possible that the respective social media network can link your visit to our Sites with your social media profile.

Your interactions with Social Media Features are governed by the privacy policies of the companies providing them.

3. Cookies, Web Beacons and Other Tracking Technologies

We use technologies such as web beacons, pixels, tags, and JavaScript and similar electronic technologies, alone or in conjunction with cookies, to gather information about the use of our Sites and how people interact with our emails.

When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer-browsing preferences, and improve and customize your browsing experience.

We use both session-based and persistent cookies on our websites. Session-based cookies exist only during a single session and disappear from your device when you close your browser or turn off the device. Persistent cookies remain on your device after you close your browser or turn your device off. To change your cookie settings and preferences for one of our websites, click the Cookie and Privacy Preferences link in the footer of the page. You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.

We also use web beacons and pixels on our websites and in emails. For example, we may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies to analyze the use of our websites, interactions with our emails, and the success of our marketing and website design efforts; to operate and improve our websites and marketing emails; and for other purposes relating to our marketing operations and the marketing services that we provide to our customers.  For instructions on how to unsubscribe from our marketing emails, please see Section 9.1 below.

The following describes how we use different categories of cookies and similar technologies and your options for managing the data collection settings of these technologies:

• Type of Cookies

Required cookies. Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies. If you have chosen to identify yourself to us, we may place on your browser a cookie that allows us to uniquely identify you when you are logged into the websites and to process your online transactions and requests. Because required cookies are essential to operate the websites, there is no option to opt out of these cookies.

Functional cookies. Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual. Functional cookies may also be used to improve how our websites function and to help us provide you with more relevant communications, including marketing communications. These cookies collect information about how our websites are used, including which pages are viewed most often.  We may use our own technology or third-party technology to track and analyze usage information to provide enhanced interactions and more relevant communications, and to track the performance of our advertisements.

For example, we use Google Analytics (“Google Analytics”), a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. You can learn about Google’s privacy practices by going to  www.google.com/policies/privacy/partners/.  Google Analytics uses cookies to help us analyze how our websites are used, including the number of visitors, the websites from which visitors have navigated to our websites, and the pages on our websites to which visitors navigate. This information is used by us to improve our websites. We use Google Analytics with restrictions on how Google can process our data enabled. For information on Google’s Restricted Data Processing go to https://privacy.google.com/businesses/rdp/. You can choose to opt out of functional cookies. To change your cookie settings and preferences, including those for functional cookies, click the Cookie Preferences link in the footer of the page. To opt out from data collection by Google Analytics, you can download and install a browser add-on. Click to learn how to control functional cookies via your individual browser settings.

Advertising cookies. Advertising cookies track activity across websites and other channels (which may be online or offline) in order to understand a viewer’s interests, and to direct marketing to them.  We sometimes use cookies delivered by us or by third parties to show you ads for our products that we think may interest you on devices you use and to track the performance of our advertisements.  For example, these cookies collect information such as which browser you used when visiting our websites.  These cookies may also contain identifiers that are associated with information about “offline” demographics or identifiers, including information associated with a coded “hashed” value derived from your email address.  WebMD Ignite also contracts with third-party advertising networks that collect IP addresses and other information from web beacons on our websites, from emails and on third-party websites.  

As described above, advertising networks follow your online activities over time and across different websites or other online services by collecting device and usage data through automated means, including through the use of cookies. These technologies may recognize you across the different devices you use. You can choose to opt out of targeting and advertising cookies. To change your cookie settings and preferences, including those for targeting and advertising cookies, click the Cookie Preferences link in the footer of the page.  See Section 3(b), below, to learn more about these and other advertising networks and your ability to opt out of collection by certain third parties.

• Notices on behavioral advertising and opt-out for website visitors

As described above, we or one of our authorized partners may place or read cookies on your device when you visit our websites for the purpose of serving you targeted advertising (also referred to as “online behavioral advertising” or “interest-based advertising”).  To learn more about targeted advertising and advertising networks or to opt out of targeted advertising, please visit the opt-out pages of the Network Advertising Initiative, and the Digital Advertising Alliance.

To manage the use of targeting and advertising cookies on this website, click the Cookie and Privacy Preferences link in the footer of the page or consult your individual browser settings for cookies.

• Opt-Out from the setting of cookies on your individual browser

In addition to using the Cookie and Privacy Preferences, in many cases you may opt-out from the collection of non-essential device and usage data on your web browser (see the “What device and usage data we do process” section, above) by managing your cookies at the browser or device level. Please note, however, that by blocking or deleting cookies and similar technologies used on our websites, you may not be able to take full advantage of the websites.

While some internet browsers offer a “do not track” or “DNT” option that lets you tell websites that you do not want to have your online activities tracked, these features are not yet uniform and there is no common standard adopted by industry groups, technology companies, or regulators. Therefore, we do not currently commit to responding to browsers’ DNT signals with respect to our websites.

4. Purposes for which we process Personal Data

When we act as a “controller” (or “business”) with respect to Personal Data, we collect and process Personal Data about you for the following purposes:

1. Providing our Sites and services, including functionality for both.
2. Promoting the security of our Sites and services, including tracking use of our Sites and services, creating aggregated non-personal data, verifying accounts and activity, investigating suspicious activity, and enforcing our terms and policies to the extent we deem necessary to promote the safety and security of our Sites, services, and IT systems or protect our rights and the rights of others.
3. If you fill out a “Contact Me” or “Let’s Talk” web form or request user support, or if you contact us by other means including via a phone call, we process Personal Data to fulfill your requests and otherwise to communicate with you for marketing or other purposes.
4. We process Personal Data to plan and host events, podcasts, or webinars for which you have registered or that you attend, including sending related communications to you, and to otherwise communicate with you for marketing or other purposes.
5. We process Personal Data to analyze trends and to track your usage of and interactions with our Sites and services to develop and improve our Sites and services and provide our users with more relevant content and service offerings.
6. We process device and usage data as described in Section 3.1 above, which in some cases may be associated with Personal Data, to analyze trends, assess and improve the overall user experience, and develop and improve our service offerings.
7. We process Personal Data to review compliance with our User Agreement or the applicable usage terms in our customer’s contract.
8. We process Personal Data to assess new potential customer opportunities.
9. We may record phone calls for training, quality assurance, and administration purposes.
10. We process Personal Data to conduct marketing research, advertise to you, provide personalized information about us on and off our Sites and to provide other personalized content based upon your activities and interests.
11. We will process Personal Data to communicate with you about products or services you may find of value, and otherwise to send marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters, telemarketing calls, SMS, or push notifications) about us and our affiliates and partners, including information about our products, promotions or events.
12. We process Personal Data as required by applicable law, to protect against fraud or illegal activity, in cooperation with public and government authorities, courts or regulators, to protect our rights, to protect against misuse or abuse of our Sites or services, to protect personal property or safety, to exercise or defend legal claims, to pursue remedies available to us and limit our damages, to comply with judicial proceedings, court orders or legal processes, to respond to lawful requests, or for auditing purposes.
13. In addition, when we provide services to our customers, we receive personal information from third parties, which we use to create data models and targeted audiences, to assist our clients in their own advertising and marketing campaigns.  We may likewise use this information to help analyze or provide insights into these campaigns or our customers own personal information.

We may process Personal Data for other purposes that are compatible with the purposes above, or for which we receive your consent.

5. Types of Entities With Whom We Share Personal Data

We may share your Personal Data with the following categories of recipients:

1. With our customers who use our marketing products and services to market their services to you.
2. Service providers who provide services such as IT and system administration and hosting, research and analytics, marketing and advertising, billing and collections, customer and tech support, data enrichment services, data and platform security, and other services.
3. If you use our services as an authorized user, we may share your Personal Data with our applicable customer responsible for your access to the services, such as to verify accounts and activity, investigate suspicious activity, or enforce our terms and policies.
4. With third-party advertising networks, social media networks, and websites and mobile apps, so WebMD Ignite can market and advertise on third party platforms, websites, and apps.
5. We may share your Personal Data with professional advisers acting as service providers, processors, or joint controllers - including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services.
6. With affiliates within the WebMD Ignite corporate group and companies that we acquire in the future after they are made part of the WebMD Ignite corporate group.

We may also share Personal Data about you if we are involved in a merger, reorganization, dissolution, or other fundamental corporate change or sell a website, product, or business unit, or if all or a portion of our business, assets, or stock are acquired by a third party, and in due diligence contemplating any such transaction.

WebMD Ignite reserves the right to share or transfer Personal Data as we determine in our sole discretion to be necessary or appropriate in the following circumstances: to comply with a legal requirement; to enforce our terms and conditions; to protect our operations or those of any affiliate of WebMD Ignite; to protect our rights, privacy, safety, or property, or that of any affiliate of WebMD Ignite, you, or others; to disclose any activities or information about you to law enforcement or other government officials, including public or government authorities outside your country of residence; in connection with an investigation of fraud, intellectual property infringements, or activity that is illegal or may expose us or you to legal liability; in cooperation with various law enforcement inquiries; to allow us to pursue available remedies or limit our damages; or in emergency situations.
We may also create and share anonymous or de-identified data with third parties. For example, we may share such information publicly to show trends about the general use of our services.

6. International transfer of Personal Data

WebMD Ignite is based in the United States of America and offers our products and services to customers operating in the United States. Our information technology systems and networks that provide our Sites and services are located in the United States and potentially in other jurisdictions. Personal Data that persons outside the United States submit to our Sites or services may be transferred to or processed in the United States or other jurisdictions that may not provide for the same level of data protection as your jurisdiction of residence.

7. Children

Our Sites are not directed at children. We do not knowingly collect Personal Data from children under the age of 18. If you are a parent or guardian and believe your child has provided us with Personal Data, please contact us by using the information in the “Contacting us” section below.

8. How long do we keep your Personal Data?

We may retain your Personal Data for a period of time consistent with the original purpose of collection (see the “Purposes for which we process Personal Data” section, above), as long as required to fulfill our legal obligations, or otherwise in accordance with our record retention procedures.

9. Your choices and rights concerning Personal Data

• (A) Your preferences for email and SMS marketing communications

If we process your Personal Data for the purpose of sending you marketing communications, you may manage your receipt of marketing and non-transactional communications from WebMD Ignite by clicking on the “unsubscribe” link located on the bottom of WebMD Ignite marketing emails.

Please note that opting out of marketing communications does not opt you out of receiving important business communications related to your or our relevant customer’s current relationship with us, such as communications about your or our customer’s subscriptions or event registrations, service announcements, or security information. Please also see “Your rights relating to customer data” below.

• (B) Direct Marketing

You may opt-out from all future use and disclosure of Personal Data about you for direct marketing purposes by WebMD Ignite by requesting the removal of Personal Data about you from our database as described in the "Your rights relating to Personal Data" section below.

• (C) Your rights relating to Personal Data

At any time, you may contact WebMD Ignite to request:

1. A summary of any Personal Data that WebMD Ignite maintains about you;
2. A change to the Personal Data that WebMD Ignite maintains about you; or
3. Removal of the Personal Data WebMD Ignite maintains about you from its database.

You should send your request to corporatecompliance@webmd.net. In the event WebMD Ignite receives such a request, WebMD Ignite may require you to confirm or verify any change to the applicable Personal Data. Except as otherwise required by applicable law, we will fulfill your request if reasonably possible, and subject to “Your rights relating to customer data” below.

• (D) Your rights relating to customer data

As described above, we may also process Personal Data submitted by or for a customer to our cloud products and services. We process such Personal Data as a processor on behalf of our customer (and its affiliates) who is the controller of the Personal Data. We are not responsible for and have no control over the privacy and data security practices of our customers, which may differ from those explained in this Privacy Notice. If your data has been submitted to us by or on behalf of a WebMD Ignite customer and you wish to exercise any rights you may have under applicable data protection laws, please inquire with them directly. If you wish to make your request directly to us, please provide us the name of the WebMD Ignite customer who submitted your data to us. We will refer your request to that customer.

10. How we secure your Personal Data

We take precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, or alteration, and unauthorized disclosure of or access to, the Personal Data we process or use.
While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your passwords, limiting access to your devices, and signing out of Sites after your sessions.

11. Privacy Rights You May Have in Specific States 

Certain states have passed state-specific privacy laws, that grant residents of their states particular privacy rights.  These states include California (as to which a separate “Addendum” is provided below), as well as Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, and a number of other states, each of which have privacy laws going into effect on various dates (including during 2026).  If you live in one of these states, you may have the following rights with respect to your “personal information” or “personal data” (as such terms are defined under applicable law, and collectively referred to herein as “Personal Data”), namely, you may have the right to ask that we: 

• Provide you access to and/or a copy of certain personal information we hold about you.
• Correct or update personal information we hold about you.
• Delete certain personal information we have about you.
• Opt you out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable.
• You also generally have the right to not be discriminated against for exercising your rights.   
• You also have the right to disclosures, as we provide in this Privacy Notice, about the types of personal information we collect and disclose, and from and to whom:

How to Exercise Your Privacy Rights. To exercise any of these rights, please use our rights request form available here. Certain information may be exempt from such requests under applicable law.  For example, we need to retain certain information in order to provide our services to you.  In addition, if you ask for a copy of your personal information (or ask to have that information deleted), we will take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, verifying your name and email address.  If we cannot verify you, we may be unable to respond to your requests.

Authorized Agents.  You may designate an authorized agent to make requests on your behalf.  In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney.  We may also follow up with you to verify your identity before processing the authorized agent’s request.  
Right to Appeal. In certain states, residents have the right to appeal our decision to deny your request, if applicable. If you wish to do this, please send an email at corporatecompliance@webmd.net with the word “Privacy Appeal” in the subject line.  

Opt Out of Targeted Advertising. You may also opt out of targeted advertising, which we may occasionally engage in, such as to “retarget” with information about our services when you visit other websites (which in some states may be considered “selling” or “sharing” personal information).  Please see the instructions in Section 5(b), above, to learn about those “opt out” methods.  We do not knowingly sell the personal information of minors under 16 years of age, or deliberately target minors with advertising. 

12. Sensitive Personal Data

Certain U.S. states’ laws define a category of personal information as “sensitive personal information” or “sensitive personal data,” and assign special rights to consumers with respect to that information, such as the right to opt “in” or to opt “out” of its collection and use, for purposes other than uses approved by statute (which include, for instance, legal compliance).

Those states have varied categories they deem as “sensitive,” which may include government identifiers (e.g., social security, driver’s license, or passport number); consumer financial and log-in information and passwords, precise geolocation information, a consumer’s race or ethnicity, religion or sexual orientation, or union membership; contents of consumer third party communications, and consumer genetic data.

We do not use sensitive Personal Data for purposes of marketing or analytics, or for other purposes that would require us to obtain consent.  Further, you may opt out of our sale of such Personal Data (and any other Personal Data) as described in Section 9, above.

13. Changes to this Privacy Notice

We may update this Privacy Notice from time-to-time to reflect changes in our practices, technologies, legal requirements, and other factors. If we do, we will update the “effective date” at the top. If we make a material update, we may provide you with notice prior to the update taking effect, such as by posting a conspicuous notice on our website or by contacting you directly, or where required under applicable law and feasible, we may seek your consent to these changes.

We encourage you to periodically review this Privacy Notice to stay informed about our collection, processing, and sharing of Personal Data.

14. Contacting Us

If you have questions regarding this Privacy Notice or our privacy practices, please send any questions or comments to WebMD Ignite to the e-mail address corporatecompliance@webmd.net.

Additional Disclosures for California Consumers

If you are a California resident, the following provisions apply to our processing of information that identifies, relates to, describes, or is reasonably capable of being associated with you, or could reasonably be linked, directly or indirectly, with you (“California Personal Information”).  For such residents, the provisions of these Additional Disclosures for California Consumers supplement and prevail over any conflicting provisions in our Privacy Notice.

California Personal Information We Collect

We have collected the following categories of California Personal Information within the last 12 months:

Identifiers. Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers.

Information under the California Customer Records statute. Personal information described in subdivision (e) of Section 1798.80 (California Customer Records statute). This means any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, name, address, telephone number, education, employment, or employment history, and household data.

Commercial information. Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Internet or other similar network activity. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, information regarding a consumer’s interaction with an internet website, application, or advertisement, browser type, domain names, access times, and referring website addresses.

Geolocation data.  Some of our sites and products allow you to opt in to share your address so that we may provide you with the locations of nearby providers or to get in touch with you at a later date.

Professional or employment-related information.  Current or past job history, job title, and education level. Inferences drawn from other personal information. Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, healthcare trends or propensities, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

For each of these categories, when we act as a “controller” or “business,” we obtain California Personal Information from a variety of sources.  These sources include:  yourself; other entities with whom you transact; others with whom you maintain relationships who may deal with us on your behalf; the devices you use to access our websites, mobile applications, and online services; credit bureaus; public databases; social media platforms; companies that supply consumer data to WebMD Ignite; our customers; and others consistent with this Privacy Notice. Please see the “What Personal Data do we collect?” section of our Privacy Notice.

Sale and Disclosure of California Personal Information.  We have disclosed the following categories of Personal Information to other businesses or third parties for monetary or other valuable consideration:

Identifiers, Characteristics of Protected Classifications, and Inferences. Names, addresses, email addresses, telephone numbers, demographic data such as age and gender, and psychographic profile information such as interest in sports or technology. In each case, we receive this information from third party data brokers, and create modeled marketing audiences with that third party information, which we in turn share.

Identifiers and Inferences. Pseudonymous identifiers for individuals who visit our websites and mobile apps and the devices such individuals use to visit our websites and mobile apps, data relating to usage of our websites and apps and inferences drawn from such usage data, and data acquired from third party marketing and digital advertising providers. We share this information with third party vendors that provide consumer behavioral analytics, social media, and digital advertising services to WebMD Ignite, and where applicable these vendors may use the information for their own purposes.

To learn more about the categories of third parties with whom we share such information, please see the section of our Privacy Notice titled “Types of Entities With Whom We Share Personal Data.”

We do not disclose personal information of individuals we know to be under the age of 16 to business or third parties for monetary or other valuable consideration as a “sale” under California law.

Use of California Personal Information

For each of the above categories, we use the California Personal Information we collect for the purposes disclosed within this Privacy Notice. For more information, please see the “Purposes for which we process Personal Data” section of our Privacy Notice. Note that the business purposes for which we may use your information include:

1. Audits and reporting relating to particular transactions and interactions, including online interactions, you may have with us or others on our behalf;
2. Detecting and protecting against security incidents, and malicious, deceptive, fraudulent or illegal activity, and prosecuting the same; •
   Debugging to identify and repair errors in our systems;
   Short-term, transient use including contextual customization of ads; and
3. Providing services on our behalf or on behalf of another, including maintaining or servicing accounts, providing customer service, fulfilling transactions, verifying identity information, processing payments, and other services. This includes:
4. Delivering the services our customers have requested;
   Informing you of other products or services available from WebMD Ignite and its affiliates;
5. Contacting you via surveys to conduct research about your opinion of current services or of potential new services that may be offered;
6. Delivering customized content and advertising;
   Conducting internal research to develop and demonstrate technology; and
7. Conducting activity to verify, enhance, and maintain the quality or safety of services or devices which we may own, control, or provide.

We may also use the information we collect for our own or our service providers’ other operational purposes, purposes for which we provide you additional notice, or purposes compatible with the context in which the California Personal Information was collected.

In addition, when we provide services to our customers, we receive California Personal Information from third parties, which we use to create data models and targeted audiences, to assist our clients in their own advertising and marketing campaigns.  We may likewise use this information to help analyze or provide insights into these campaigns or our customers own personal information.

Your California Privacy Rights

If you are a California resident, you have certain rights related to your California Personal Information. You may exercise these rights free of charge except as otherwise permitted under applicable law.

Right to Access/Know. You may request that we disclose to you:

1. the categories of California Personal Information we have collected about you;
2. the categories of sources from which the California Personal Information is collected;
3. our business or commercial purpose for collecting or selling California Personal Information;
   the categories of third parties with whom we share California Personal Information; and
4. the specific pieces of information we have collected about you.

To the extent that we sell your California Personal Information within the meaning of the California Consumer Privacy Act or disclose such information for a business purpose, you may request that we disclose to you:

1. the categories of California Personal Information that we have collected about you;
2. the categories of California Personal Information about you that we have sold within the meaning of the California Consumer Privacy Act and the categories of third parties to whom the California Personal Information was sold, by category or categories of personal information for each third party to whom the California personal information was sold; and
3. the categories of California Personal Information about you that we disclosed for a business purpose.

Right to Delete or Correct. You have the right to request that we delete or correct California Personal Information about you which we have collected from you.

You may request to exercise the right to delete, correct or access your California Personal Information by:

1. Calling us toll-free at 800-332-2631.
2. Completing our rights request form available here

Right to Opt-Out. You have the right to direct us not to sell your personal information at any time.
To submit an opt-out request, including opting out from the sale of personal information for valuable consideration to analytics, social media, and advertising partners, click here: Do Not Sell My Personal Information or call us toll-free at the telephone number provided below.

Residents of the State of California may also request a list of all third parties to whom we have disclosed certain personal information (as defined by California law) during the preceding year for those third parties’ direct marketing purposes. If you are a California resident and would like such a list, please contact us via the “Contacting us” section provided above in our Privacy Notice.

See our California Consumer Privacy Act Stats

Verification
As required under applicable law, please note that we may take steps to verify your identity before granting you access to information or acting on your request to exercise your rights. We may require you to provide name, physical address, email address, contact information, and other information about your previous transactions with us. We may limit our response to your exercise of the above rights as permitted under applicable law.

Nondiscrimination
You may not be retaliated against for exercising privacy rights conferred by the CCPA, including when you are an applicant to an educational program, a job applicant, a student, an employee, or an independent contractor.  With respect to the services we provide to you, we may not discriminate against you because of your exercise of any of the above rights, or any other rights under the California Consumer Privacy Act, including by:

1. Denying you goods or services;
2. Charging different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
3. Providing you a different level or quality of goods or services; or
4. Suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Sensitive Personal Information
Please see the Section in our Privacy Notice titled “Sensitive Personal Information” for information about how we collect and use such information.

Agent Authorization and Website Accessibility
Under California law, you may designate an authorized agent to make a request on your behalf. You may make such a designation by providing the agent with written permission to act on your behalf. As permitted by law, we may require verification of the agent’s authorization or require you to verify your own identity in response to a request even if you choose to use an agent.

If you use assistive technology and the format of this Privacy Notice interferes with your ability to access information, please contact us at 800-332-2631.

Terms of Use

Effective: January 26, 2024

Set forth below are a disclaimer and the terms and conditions of use (together, "Terms and Conditions") regarding your use of this online health application (“Online Application”) as provided to you by WebMD and/or its Client (collectively, “Host”). Please read these terms carefully. You will be asked to agree to comply with and to these Terms and Conditions, as well as the applicable Privacy Policy made available to you by hyperlink ("Agreement"), prior to participating in this Online Application.

DISCLAIMER
THIS ONLINE APPLICATION DOES NOT PROVIDE A MEDICAL SERVICE OF ANY KIND. THE INFORMATION CONTAINED IN THE ONLINE APPLICATION IS FOR YOUR PERSONAL USE ONLY AND IS NOT INTENDED TO DIAGNOSE, CURE, MITIGATE, TREAT, OR PREVENT DISEASE OR OTHER CONDITIONS AND IS NOT INTENDED TO PROVIDE A DETERMINATION OR ASSESSMENT OF YOUR STATE OF HEALTH. ALWAYS CONSULT A LICENSED HEALTHCARE PROFESSIONAL SUCH AS YOUR FAMILY PHYSICIAN OR YOUR SPECIALIST TO MAKE HEALTHCARE DECISIONS OR BEFORE STARTING ANY DIET OR EXERCISE PROGRAM. HOST MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, IN CONNECTION WITH THE ONLINE APPLICATION OR THE PERFORMANCE OF THE ONLINE APPLICATION, NOR SHALL THE HOST OR ITS LICENSORS BE HELD RESPONSIBLE OR LIABLE FOR ANY COSTS OR DAMAGES RELATED TO USE OF THE ONLINE APPLICATION OR ANY INFORMATION PROVIDED THEREFROM.

TERMS & CONDITIONS OF USE
By accessing, browsing and/or otherwise using this Online Application, you acknowledge that you have read, understood and agree to be bound by the disclaimer set forth above and these terms and conditions described here, and to comply with all applicable laws and regulations. If you do not agree to all of these terms and conditions, you may not access, browse, and/or use this Online Application. The material provided in this Online Application is protected by law, including, but not limited to, United States copyright law and international treaties.

These terms and conditions of use apply to your access to and use of this Online Application only and do not alter in any way the terms and conditions of any other agreement you may have with the Host for health services or otherwise.

USE RESTRICTIONS

Copyright
All Online Application materials, including, without limitation, text, pictures, graphics, and other files and the selection and arrangement thereof are copyrighted materials of the Host and/or its licensors, or by the original creator of the material. Permission is granted to use this Online Application for your personal use only and only for the purposes for which the Host provided you access to the Online Application. You may not, distribute, copy, reproduce, display, republish, download, or transmit this Online Application or any material in it for commercial use without prior written approval of the Host. You may not "mirror" this Online Application or any material contained in it on any other server without prior written permission from the Host. Any unauthorized use of any material contained within this Online Application may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.

Trademarks
The trademarks, service marks, trade names, and logos (the "Trademarks") used and displayed in this Online Application are registered and unregistered Trademarks of the Host and/or its licensors. In addition, all page headers, custom graphics, button icons, and scripts are service marks, trademarks, and/or trade dress of the Host and/or its licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of the Host and/or its licensors. You acknowledge that the Trademarks used and displayed within this Online Application are and shall remain the sole property of the Host and/or its licensors. Nothing in this Agreement shall confer any right of ownership of any of the Trademarks to you. Further, nothing in this Online Application shall be construed as granting, by implication, estoppel or otherwise any license or right to use any Trademark used or displayed on the Online Application, without the express written permission of the Host and/or its licensors. The misuse of the trademarks displayed within this Online Application, or any other content within the Online Application, is strictly prohibited.

Limited Access
Except as otherwise expressly permitted by the Host and/or its licensors, any access or attempt to access other areas of the Host and/or its licensors' computer system or other information contained on the system for any purposes is strictly prohibited. You agree that you will not use any robot, spider, other automatic device, or manual process to "screen scrape," monitor, "mine," or copy the pages on the Online Application or the content contained therein. You will not spam or send unsolicited e-mail to any other user of the Online Application for any reason. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the Online Application. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the Host and/or its licensors' infrastructure. You further agree not to disseminate, store, or transmit viruses, Trojan horses or any malicious code or program or engage in any other activity deemed by the Host to be in conflict with the spirit or intent of this Agreement. You agree that you will not use the Online Application in violation of any local, state, federal, or non-United States law or regulation. You are prohibited from posting on, or transmitting through, this the Online Application and any website hosting the Online Application any material or content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful or otherwise objectionable including, but not limited to, any material or content that may constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law.

LINKS FROM AND TO THIS SITE
You acknowledge and agree that the Host has no responsibility for the accuracy or reliability of information provided by linked sites. Links to external web sites do not constitute an endorsement by the Host of the sponsors of such sites or the content, services, products, advertising or other materials presented on such sites. The Host shall not be liable for any decision made or action taken by you or others based upon reliance on information or materials obtained through use of the information or content provided on the linked sites. Information on the web pages that are linked to this Online Application comes from a variety of sources. The Host does not author, edit, or monitor these unofficial pages or links. You acknowledge and agree that the Host shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on such external sites or resources.

WARRANTY DISCLAIMER
THIS ONLINE APPLICATION, INCLUDING ALL SOFTWARE, FUNCTIONS, MATERIALS, AND INFORMATION WITHIN IT, IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE HOST AND/OR ITS LICENSORS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF QUIET ENJOYMENT AND NON-INFRINGEMENT AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, DATA ACCURACY, AND INFORMATIONAL CONTENT. THE HOST AND/OR ITS LICENSORS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE OPERATION OF THIS ONLINE APPLICATION, THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF THE MATERIALS ON THIS ONLINE APPLICATION OR ANY OTHER SITES LINKED TO THIS ONLINE APPLICATION. THE HOST AND/OR ITS LICENSORS DO NOT AND CANNOT GUARANTEE OR WARRANT THAT THE FILES AVAILABLE FOR DOWNLOADING FROM THIS ONLINE APPLICATION WILL BE FREE FROM INFECTION, VIRUSES, WORMS, TROJAN HORSES, OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES. THE HOST AND/OR ITS LICENSORS DO NOT WARRANT THAT THIS ONLINE APPLICATION OR ITS SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY DEFECTS IN THIS ONLINE APPLICATION OR ITS SERVICES WILL BE CORRECTED.

LIMITATION OF LIABILITY
IN NO EVENT WILL THE HOST AND/OR ITS LICENSORS OR OTHER THIRD PARTIES MENTIONED ON OR IN THIS ONLINE APPLICATION BE LIABLE FOR ANY DAMAGES, INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, OR DAMAGES RELATING TO THE USE OR INABILITY TO USE THIS ONLINE APPLICATION OR THE MATERIALS OR OTHER INFORMATION CONTAINED IN THIS ONLINE APPLICATION, WHETHER BASED ON WARRANTY, CONTRACTS, STATUTES, REGULATIONS, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

MISCELLANEOUS
No waiver of any term, provision or condition of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision or condition hereof, whether or not similar, nor shall such waiver constitute a continuing waiver of any such term, provision or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver.

If any provision of this Agreement is determined to be illegal or unenforceable, then such provision will be enforced to the maximum extent possible and the other provisions will remain fully effective and enforceable.

This Agreement is made in and shall be governed and construed by the laws of the State of New York, United States of America, without reference to conflicts of laws. If you access this site from locations outside New York or the United States, you are voluntarily and purposefully availing yourself of the laws of the State of New York, United States of America, and you are solely responsible for compliance with all your local laws. Access to the Online Application from locations where the Online Application’s contents may be unlawful is prohibited. All actions, claims or disputes arising under or relating to this Agreement shall be brought in the federal or state courts located in New York, NY. You irrevocably submit and consent to the exercise of subject matter jurisdiction and personal jurisdiction over you by the federal and/or state courts in New York, NY. You hereby irrevocably waive any and all objections which you may now or hereafter have to the exercise of personal and subject matter jurisdiction by the federal or state courts in New York, NY and to the laying of venue of any such suit, action or proceeding brought in any such federal or state court in New York, NY.

The captions and headings of this Agreement are included for ease of reference only and shall be disregarded in interpreting or construing this Agreement.

This Agreement constitutes the complete and exclusive statement of the agreement between the parties and supersedes any and all prior or contemporaneous communications, representations, statements and understandings, whether oral or written, between the parties.

REVISIONS TO THIS AGREEMENT
The Host and/or its licensors may revise this Agreement at any time without notice by updating this posting. By using this Online Application you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then-current terms and conditions of use to which you are bound.